We all know that in advertising it’s important to define your target before starting any marketing initiatives. The same holds true with digital campaigns for franchise marketing, particularly in how your target market relates to the content presented and where and how it is delivered. Before you launch a franchise marketing campaign, it’s vital to learn how to create a franchisee persona.
Who are you talking to? What problems do they need to solve in their lives? What parts of the franchising and entrepreneur messages resonate with them? How do they like to be communicated with?
With some focused efforts, you’ll be able to reach prospective franchisees that are more likely to convert. Here are five ways to create effective personas:
It’s best to select one or two personas initially. Each persona will get its own strategy, content and campaign. Narrowing to a single persona might create fewer leads, but they will be more qualified leads with higher conversion rates.
Provide as many details as possible.
Include demographic information such as age, profession, etc., but also consider more abstract details such as what they value, what audiences they interact with and what platforms they utilize.
Establish how becoming a franchise owner can be attractive to them.
Determine why this persona would want to be a franchisee. A teacher might want to continue to work with students, but outside of the classroom in a way that’s more lucrative. A nurse might want the opportunity to combine a love of healthcare with an interest in starting their own business.
Determine how YOUR franchise opportunity is perfect for them.
What makes your franchise different from all of the others? Define the ways that becoming a franchisee with your business will help your persona achieve his or her goals in a way that no other brand can.
Determine the pain points.
Brainstorm the possible obstacles your persona faces in becoming a franchisee with your company. Find ways to address the needs of those that are afraid of the implications of a career move or the financial risk of starting a business. Help overcome fears right away so that they can move to the next step in the decision-making process.
All of your franchise marketing efforts are going to be directed to your selected persona. It’s important to clearly define and communicate that persona from the beginning. Focused messaging and targeting will involve everything from the copy content in pitch pieces, to the design of downloadable lead magnets, to the platforms where advertisements are displayed. Your efforts will yield big dividends: Strategically approaching a narrower audience will deliver more qualified leads.
What are the 5 steps to create a franchisee persona?
- Start small and build 2 personas at most initially
- Get granular and add as much details as possible
- Map out their wants and needs
- Establish why your franchise is right for each of them
- Determine each one of their pain points
This blog was written by Curious Jane and previously published on the blog of the International Franchise Association.